Civil Rights and Complaint Procedures
Where to File a Complaint
To file a program or Civil Rights complaint, please contact one of the following agencies listed below:
Child Nutrition Programs Civil Rights and Program Complaint Coordinator
California Department of Social Services
Child and Adult Care Food Programs
Branch 744 P Street
Sacramento, CA 95814 916-651-7096
Or
USDA, Director, Office of Adjudication
1400 Independence Avenue
Southwest Washington, D.C. 20250-9410 866-632-9992
Federal Relay Service 800-877-8339 (English) or 800-845-6136 (Spanish)
California Department of Social Services
Child and Adult Care Food Programs
Branch 744 P Street
Sacramento, CA 95814 916-651-7096
Or
USDA, Director, Office of Adjudication
1400 Independence Avenue
Southwest Washington, D.C. 20250-9410 866-632-9992
Federal Relay Service 800-877-8339 (English) or 800-845-6136 (Spanish)
Note: The USDA will investigate and process complaints alleging discrimination.
All program complaints filed with the CACFPB are resolved at the state level. The CACFPB Complaint Coordinator logs the complaint, refers it first to the district for handling and if not resolved, then to the appropriate program or Field Services Unit, and tracks it through resolution. The CACFPB reserves the right to conduct unannounced site visits to determine the validity of all allegations.
All program complaints filed with the CACFPB are resolved at the state level. The CACFPB Complaint Coordinator logs the complaint, refers it first to the district for handling and if not resolved, then to the appropriate program or Field Services Unit, and tracks it through resolution. The CACFPB reserves the right to conduct unannounced site visits to determine the validity of all allegations.